DIRECTOR Quality Assurance and Database Administration

AGENCY

 

JBWS is a private, nonprofit agency that provides safety, support, and solutions for abuse for anyone who faces the issues of intimate partner abuse regardless of severity of the abuse, marital status, income, gender identity or expression, sexual orientation, religion, or ethnicity. The vision of JBWS is to create a community-wide culture that refuses to tolerate the presence of any form of intimate partner violence. Empowerment of its victims and advocacy for social reform are at the heart of our mission and we are committed to advocating for the change necessary to achieve justice, equity, and inclusivity within our organization, our community and the systems with which we work on behalf of our clients. More than 75 paid staff and nearly 200 volunteers work together with the help of the community to fulfill the agency mission. JBWS recognized the impact of the work done in our space and we are committed to staff wellness. Our W.I.S.H. (Wellness Initiative Supporting Health) initiative focuses on the 8 dimensions of wellness, including physical, emotional, mental, etc. to support and educate our staff. JBWS is an equal opportunity employer. JBWS values diversity and is committed to creating an inclusive environment for all employees. We welcome and encourage people from all backgrounds to apply for a position at JBWS.

JOB DESCRIPTION

JBWS in Morris County is seeking a dynamic, committed full-time Director of Quality Assurance and Database Administration that is responsible for the oversight of quality assurance, system administration, reporting and database management.  Responsibilities of the role ensure health and quality of programming and service delivery.  Our ideal candidate has a proven ability to lead data-driven processes and projects, is highly organized, solution-oriented, and able to balance multiple priorities.

 

Duties and responsibilities include but are not limited to:

  1. Maintain understanding of the database system, problem-solving user issues and engaging with platform consultants to improve functionality
  2. Collect analytical/statistical data for funder reports for use by Client Program Leadership, Finance and Grants Director.
  3. Utilized Excel to extract data from various sources, creating dashboards and charts to represent trends, gaps, and patterns.
  4. Lead and enhance standard operating procedures, collaborating with Client Program Leadership to develop systems and processes that demonstrate high-caliber services.
  5. Submit statistical reports directly to state and other entities, as assigned.
  6. Publish internal monthly and quarterly statistical reports on programs and services, analyzing data and reporting on trends, root causes, and implementing improvements.
  7. Collaborate with VP of Client Services and Client Program Leadership to ensure database meets each program’s needs.
  8. Perform regular internal quality audits.

QUALIFICATIONS

QUALIFICATIONS include but are not limited to:  

  1. BA with 5 years in data administration and analysis.
  2. Experience with social service population and analyzing client service data.
  3. Intermediate Excel skills (formulas, pivot tables, etc.)
  4. Demonstrated ability to track, analyze, and report performance data.
  5. Strong organizational and system management skills.
  6. Excellent interpersonal skills, with the ability to work collaboratively across teams.
  7. Commitment to the mission of ending domestic violence.

 

SCHEDULE

Full time 35 per week, hybrid flexible 4- or 5-day work week options available.

 

BENEFITS

At JBWS we offer medical, dental, vision, life insurance, LTD, 403B, wellness program and generous paid time off package.

 

COMPENSATION

Full-time exempt position, salary range between $65K and $75K based on experience.

 

JBWS is an equal opportunity employer. JBWS values diversity and is committed to creating an inclusive environment for all employees. We welcome and encourage people from all backgrounds to apply for a position at JBWS.

SUBMISSION PROCEDURE

All candidates should submit a cover letter outlining your interest in the position and a resume, along with the job title to [email protected].