Watching someone you care about suffer in an abusive relationship is heart-wrenching. “It’s like seeing parts of a jigsaw puzzle in fragments,” says Robin Hughes, Crisis Response Team (CRT) Manager at JBWS. The incidents seem like disparate jigsaw puzzle pieces spread over the course of your relationship with someone. The isolation from friends and family, disempowerment, and verbal or emotional abuse may seem like normal marital or relationship discord. Sometimes victims are unable to see the patterns of control and unable to pull the pieces of the puzzle together.
You want to help, but you’re unsure how. It is possible to support a loved one trapped in the cycle of abuse and help them start their journey toward a life free from violence.
Support
For victims, the isolation, verbal abuse, and control may seem like normal relationship issues. They can’t see the full picture, but you might. Your role as a friend or family member is to help them piece it together. Listen without judgment, express your concerns, and learn about resources together. Sometimes, just knowing someone is there can make all the difference.
Friends and family should be there when they’re ready, and if possible, educated enough to know where to direct them. Your role is not to force a decision but to gently guide them, offering resources and being a steady source of support. Education is key and if you have already reached out to an organization to learn more about and understand the resources available, that “soft handoff” is far more welcoming and inviting than a hotline number. This educated guidance can make all the difference in encouraging them to take that first step.
- Be supportive and be there to check-in or listen
- Tell them what concerns you – try to help put that jigsaw puzzle together
- Learn about resources together. Call an organization, like JBWS, and share their 24/7 availability and relevant information (shelters, legal aid) to make a “soft” introduction for your loved one
- Respect that every situation is different

A New Chapter In Life
Leaving an abusive relationship isn’t just about escaping; it’s about building a new life. This process can be daunting, with a long list of challenges to overcome. But with the right support and resources, it’s possible to break free. Robin Hughes reminds us that “life without abuse is possible.” When they’re ready, your steady presence and encouragement can help them take those first steps. Your loved one can start to piece together a new life, free from violence and full of possibilities.
Leaving an abusive relationship is not a straightforward decision. It’s a journey filled with obstacles that require understanding and support from those around them. By recognizing these barriers, we can help victims navigate the path to freedom. Understanding the emotional and psychological barriers victims face is the first step in supporting them.
How You Can Help
Supporting someone in an abusive relationship requires patience, understanding, and education. By being there when they’re ready and knowing how to direct them to the right resources, you can help them take those crucial first steps toward safety and healing. Supporting someone in an abusive relationship is not easy, but it’s vital. By being patient, understanding, and proactive, you can help them see that a life without abuse is within reach. Your support could be the key to helping them find safety and security.
Interesting in learning more? Watch our podcast episode on why victims won’t just leave.
If you’re in an unhealthy relationship, JBWS can help. Learn more at jbws.org/services