Program Support Specialist, Jersey Center for Non-Violence/ Transitional Living Resource Center
JBWS is a private, nonprofit agency that provides safety, support, and solutions for abuse for anyone who faces the issues of intimate partner abuse regardless of severity of the abuse, marital status, income, gender identity or expression, sexual orientation, religion, or ethnicity. The vision of JBWS is to create a community-wide culture that refuses to tolerate the presence of any form of intimate partner violence. Empowerment of its victims and advocacy for social reform are at the heart of our mission and we are committed to advocating for the change necessary to achieve justice, equity, and inclusivity within our organization, our community and the systems with which we work on behalf of our clients. More than 75 paid staff and nearly 200 volunteers work together with the help of the community to fulfill the agency mission. JBWS is an equal opportunity employer. JBWS values diversity and is committed to creating an inclusive environment for all employees. We welcome and encourage people from all backgrounds to apply for a position at JBWS.
We are seeking a dynamic, organized and detail-oriented Program Support Specialist with experience providing a high level of professional support and a proven ability to engage clients. This position assists with administrative needs for services provided by Jersey Center for Non-Violence (a program of JBWS that works with people who have engaged controlling and abusive behavior). The Program Support Specialist will complete administrative tasks including, but not limited to, collecting fees and processing payments for services, answering agency phone calls and responding to prospective clients, scheduling appointments and intakes, creating and sending monthly reports to referral sources, tracking referrals, supporting administrative and direct service staff with clerical tasks, and addressing facilities-related needs. Additionally, this position interacts with current and potential program clients to provide support and resources as assigned.
- Associates degree and/or related education/experience.
- Bilingual Spanish speaking, required.
- Strong organizational and interpersonal skills, with close attention to detail, required.
- Ability to effectively and independently make decisions based on sound judgment.
- Valid New Jersey Driver’s license.
- Candidates with 40-hour domestic violence training certification preferred or required completion of 40-hours of domestic violence training upon hire.
Monday through Friday, with 1-2 evenings a week.
JBWS values diversity and is committed to creating an inclusive environment for all employees, interns and volunteers. We welcome and encourage people from all backgrounds to apply for a position with JBWS. Males are strongly encouraged to apply.
All candidates should submit a cover letter outlining your interest in the position and a resume, along with the job title to Employment@jbws.org.